Atipa provides a single point of contact for all your HPC support needs. Unlike traditional support organizations overwhelming customers with various support and escalation levels, Atipa connects you to the top support resource right away. This translates into talking to advanced support resources eliminating hours talking to first level support. No escalations required.
Atipa support is available Monday through Friday, 9:00 A.M. to 5:00 P.M. CT.
A Technical Account Manager (TAM) at Atipa is assigned to track and update each and every service event in order to ensure prompt service and issue resolution.